Hardly anything is more annoying than trying to fix a virtual problem with virtually no human help.Recently, I signed up for a one-month-trial-and-cancel-if-you-don't-like-it subscription to FreelanceWorkExchange.com. (Warning: Step away from the copy and paste.) The service obviously had no problem debiting my account through PayPal. But when I try to use the site, they don't recognize me at all.
Trying to cancel my subscription generated this automatic email response: "For all inquiries regarding cancelling your paid membership of Freelance Work Exchange, please visit our dedicated cancellation page here." (Try that link. I couldn't even get the page to load. Duh.)
Well, the good folks at PayPal heard my complaint and came to my rescue, blocking future payments to GoFreelance.com and also furnishing me a telephone number (in Australia!) to follow up with the lazy service provider.
Ever wish you could talk to a REAL PERSON when you need help to fix a problem?? GetHuman.com is one of the best places to start.Sick of pressing 10 or more options and spending valuable time on hold? Right now, you can search GetHuman's free database of secret phone numbers and codes that get an actual, live person on the line for customer service at nearly 1000 major companies.
This friendly tip brought to you by beach-bound Ready Maid.
Stay tuned for updates from Gulf Shores, Ala.
